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andrewhollinger
Participant
October 25, 2018
Answered

Javascript in Forms not working for other users...

  • October 25, 2018
  • 1 reply
  • 918 views

Hi --

I've made a form that has drop down menus. When a user selects an option from the drop down menu, the menu changes color (this matches a color in another part of the form). Everything works perfectly on my own computer. However, when I send someone the form to test, the drop down menu is there and the choices are available, but there is no color change.

Any thoughts about how I can have the form "require" the script to work? The color changing feature is a helpful indicator for the form and ties everything together.

I'm a coding novice, but I am good at following instructions!

Thanks for any help

//andrew

This topic has been closed for replies.
Correct answer George_Johnson

That script will work in the desktop versions of Acrobat and Reader, and some other non-Adobe PDF viewers. Other PDF viewers don't support JavaScript, or have limited support, so it won't work in those.

1 reply

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George_Johnson
Inspiring
October 26, 2018

If they're using Reader or Acrobat, they probably just have field highlighting turned on. If they turn it off, it should work as expected.

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andrewhollingerAuthor
Participant
October 26, 2018

The form will go out to many and I can't account for their behavior or use. Is there a way I can force the form to not use field highlighting so that the more subtle and helpful features work?

//andrew

UPDATE: I found this script >>

app.runtimeHighlight = false;

And that seems to have affected the highlighting issue, but the drop down menus still don't work for other users (while still working on my machine). Other thoughts? Should I attach the document? I don't know whether that's kosher or not.

G
George_JohnsonCorrect answer
Inspiring
October 26, 2018

That script will work in the desktop versions of Acrobat and Reader, and some other non-Adobe PDF viewers. Other PDF viewers don't support JavaScript, or have limited support, so it won't work in those.

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