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yannl31622599
Participant
February 6, 2026
Question

Je dois modifier un PDF que j'ai créé, mais je n'arrive pas à l'ouvrir. Un message qu'une ID numérique a été utilisée pour chiffrer, mais qu'uncune ID n'est présente pour le déchiffrer ...

  • February 6, 2026
  • 3 replies
  • 14 views
Message de Acrobat
 

 

    3 replies

    MikelKlink
    Participating Frequently
    February 6, 2026

    Most likely the situation is as the message describes it: The document has been encrypted using the public key of the X.509 certificate referenced and described underneath. Thus, Acrobat needs the corresponding private key to decrypt the document.

     

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    February 6, 2026

    Did you upgrade your version of Acrobat lately?

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Randy Hagan
    Community Expert
    Community Expert
    February 6, 2026

    Can I ask a favor of you?

     

    Rather than provide a screen capture that we cannot translate, could you please copy the text from your screen and paste it into the post? That way we can all translate your Acrobat report into other languages and help us help you through your issue.

     

    Randy

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    February 6, 2026

    Google Translate <translate.google.com> can translate images too.

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Randy Hagan
    Community Expert
    Community Expert
    February 6, 2026

    Thank you. I didn’t realize that. I appreciate the tip!

     

    I learn a lot on these forums. Some of it is even about Adobe software ...