Jump scrolling

That sounds frustrating. When a PDF reader suddenly starts skipping pages while scrolling, the issue is often caused by a recent software update, a mouse scroll sensitivity setting, touchpad gesture settings, hardware acceleration, or a temporary glitch in the PDF viewer. Try restarting the application, updating or reinstalling the PDF reader, disabling hardware acceleration (if available), checking your mouse or touchpad scroll settings, and testing the same PDF in a different reader to determine whether the problem is with the software or the file itself.

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I didn’t notice an update, but yes, the problem is a few days old; I use Acrobat every day, and the problem only just manifested. I have tried repairing the installation, too. The version is 2026.001.21745.0.

I don’t think it’s a matter of making the continuous layout stick, since it remains enabled every time I open my preferences to check. (Indeed, this is what I’ve been doing, assuming it was the issue, but it just doesn’t resolve it.)

It’s an issue with all PDFs.

Hi @Parasaurolophus 

Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

Have you started experiencing this issue recently after an update, or was it occurring earlier as well? What is the version of the Acrobat Application and the OS you are using? Go to Help > About Acrobat and try updating the app to the latest version  26.001.21745 Planned update, Jul 23, 2026. Go to Help > check for update and reboot the computer once. 

You may also try to repair the installation (Win only) from the Help Menu > Repair Installation and check.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

While you gather that, please try the step below and see if that helps

Override page layout via Accessibility Preferences (make it stick)

Go to  Preferences (ctrl,Cmd+k ) > Accessibility. Under "Override Page Display," check "Always use Page Layout Style" and choose Single Page Continuous or Two Page Continuous from the dropdown. Restart Acrobat after saving this and check if that works.

If it still doesn’t work, share a small video recording of the steps you are taking and the issue as it occurs for more clarity and further investigation.

~Amal