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Participant
July 18, 2017
Answered

just got a new computer and now asking for authorization code for activating??

  • July 18, 2017
  • 1 reply
  • 867 views

I have a disk with Acrobat 7.0 Professional and was able to install the program. But now when I go to open/use it, I have an error message that comes up saying I need an activation code. I've entered in the serial # but it's asking for something else. I tried to call the support Phone # provided, get a message saying this is now done online. I tried chat, after waiting for an hour in the chat line, and then finally was told they could not help and to go to the forums for an answer. Anyone please help? How do I get this activation code? It's 5 boxes that need to be filled in with digits. Thanks

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Correct answer kglad

read the info at the link.

1 reply

kglad
Community Expert
Community Expert
July 18, 2017

you can no longer activate your copy of acrobat 7.  adobe's made it possible to circumvent that problem: Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

but you'll next encounter an os incompatibility problem unless you're installing on a compatible (ie, old) os.  and in that situation, you can expect security issues with such out-dated software, if that's a concern of yours.

aga1200Author
Participant
July 18, 2017

But it's a valid copy of the program, how is it possible I can't activate it? It was working on my old computer.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 18, 2017

read the info at the link.