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Participant
March 6, 2018
Answered

Keep getting Acrobat installation fails with the error message: "Error 28000: Installation of Acrobat Licensing Module has failed", along with the error message: "Imslib not found."

  • March 6, 2018
  • 1 reply
  • 1802 views

Keep getting Acrobat installation fails with the error message: "Error 28000: Installation of Acrobat Licensing Module has failed", along with the error message: "Imslib not found."

Tried the work around listed at :https://helpx.adobe.com/acrobat/kb/acrobat-installation-rollback.html

Error 28000 Acrobat | How to prevent the rollback of Acrobat installation on Windows 64-bit

My computer won't let me do either of the steps renaming the files, keeps saying the program is open or in use.

These issues just started happening a few days ago, I have had Acrobat on my PC from over 2 years without these problems. How do I fix this issue

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Correct answer byronh16903715

Restarted my computer and tried the steps above again and now it installed the new update and seems to be working correclty

1 reply

byronh16903715AuthorCorrect answer
Participant
March 6, 2018

Restarted my computer and tried the steps above again and now it installed the new update and seems to be working correclty