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Participant
September 19, 2025
Question

keep getting "more tool components are being installed we'll let you kow when you can use the tool"

  • September 19, 2025
  • 2 replies
  • 394 views

I've tried:

1a) uninstalling   1b) reinstalling (and I get : manual installation required) then this message  again when i try to use "save as other" in menu.  This happens from both the browsers (google crome & firefox)

 

2) restarting the computer and trying  (1) again.  same message.

 

3) restarting the computer, trying using the cleaning and the repair. Same Message

 

4) checking for update....all up to date....   Same Message

 

5) uninstall using the uninstaller.... restarting the desktop, reinstalling .....  Same message..

 

6)  internet is good

 

any advice!?

 

2 replies

Participant
October 22, 2025

Hi !

Any updates ? I have the same problem and it is going to make me crazy.

Karl Heinz  Kremer
Community Expert
Community Expert
October 22, 2025

Unfortunately, I don't have any more information. In an older question, an Adobe employee basically suggested the same thing (re-installing Acrobat): https://community.adobe.com/t5/adobe-acrobat-online-discussions/can-t-edit-some-pdfs-get-the-message-quot-more-tool-components-are-being-installed-we-ll-let-you/td-p/12777900 (look at the last comment)

Karl Heinz  Kremer
Community Expert
Community Expert
September 22, 2025

Any time I've been running into weird Acrobat problems that cannot be resolved by a normal uninstall, I use the Acrobat Cleaner: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Participant
October 22, 2025

I have the same problem, I tried using cleaner also but did not resolve the problem.