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January 8, 2019
Answered

Keychain

  • January 8, 2019
  • 2 replies
  • 40455 views

i am now getting "Adobe Desktop Service wants to use the "Local Items" keychain that prompts for a password which is never accepted and then another message "Adobe Acrobat" wants access to control "System Events......." every time I start the iMac up. I have tried the advice found elsewhere on here about Restoring Default login in Keychain and rebooting but that is not solving the issue and means I have to enter passwords for Google and Apple apps again.

I am running an iMac 27-inch 2017 with Mojave v 10.14.2 and all of my creative Cloud apps are up to date.

Any ideas anyone?

Ian

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Lan,

Sorry for the delay in response.

If you get the "Keychain Password" prompt, please try once the steps mentioned here Keychain password access

Also, refer to the steps mentioned here Apps display the licensing dialog box while accessing the Keychain | macOS

Check if that resolves the issue.

If the issue still persists, let us know.

Please update the thread if the issue resolves.

Regards,

Meenakshi

2 replies

Participant
January 27, 2023

this happend to me on Mac OS Monterrey. delete the local keychain folder inside of the keychain folder in library as shown here. https://www.youtube.com/watch?v=la6eaCMbqYc

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
January 15, 2019

Hi Lan,

Sorry for the delay in response.

If you get the "Keychain Password" prompt, please try once the steps mentioned here Keychain password access

Also, refer to the steps mentioned here Apps display the licensing dialog box while accessing the Keychain | macOS

Check if that resolves the issue.

If the issue still persists, let us know.

Please update the thread if the issue resolves.

Regards,

Meenakshi