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Participant
April 10, 2025
Question

L and I letters thickened

  • April 10, 2025
  • 1 reply
  • 947 views

I had a free trial with Adobe, and from that time, even after I cancelled my trial, the letter l and capital i of my PDF files appeared thickened. I uninstalled Adobe and installed it again, created a new account, started a new trial, etc., but nothing has worked. When I download new documents, it still happens. I uploaded a small picture to exemplify it. Any suggestions, please? Thanks!

1 reply

Dave Creamer of IDEAS
Community Expert
Community Expert
April 10, 2025

Is it with all PDFs or just one/a few?

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Legend
April 10, 2025

Hi @yolanda_2849,

 

Thank you for reaching out and sorry for the troubled experience.

 

This issue you’re experiencing — where capital “I” and lowercase “l” appear bold after editing a PDF — is often due to font substitution or font rendering issues in Adobe Acrobat. Here’s how you can troubleshoot and fix it:

 

Sometimes Acrobat substitutes fonts during editing if the original font isn’t embedded or available on your system.

How to check:

  • Open the PDF in Adobe Acrobat Pro.
  • Go to File > Properties > Fonts tab.
  • Look for the font used in the document. If you see “substituted” next to it or if the font is missing from your system, that’s likely the cause.

Solution:

  • Try replacing the font with a similar one you have installed.

  • Or embed the correct font using a PDF editor (if you have access to the original font): https://adobe.ly/3Esf9Hw

 

Let us know how it works.

 

 


~Tariq

Participant
April 10, 2025

Hi Tariq! Thanks for your answer. It actually happens with new pdfs that I have never modified too even when I log out 😞