Latest version Acrobat Pro broken? Keeps crashing/not responding...

Forum|Forum|2 years ago
January 2, 2024
70 replies
200802 views

Since about a month my, and my colleges Acrobat Pro (64-bit) version keeps crashing/hanging for some reason. The program is up to date. Last week I found a another new update, but it still very unresponsive. 😞

Is there an easy fix or do we need to go back and install and old version?

Thanks.

Crash or freeze

Correct answer Amal.

Hi there

The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application.

For more info. please go through the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

~Amal

PCStairlifts

Participating Frequently

The answer that’s been provided is not true as I am having the same issue and I have a subscription and the updated 64 bit version

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

K

katharina_3116

Participant

Hi All,

Is there now a solution to this problem? I can't always repair the software and then it works for some hours and then as soon as I open a PDF it crashes constantly.

Thanks,

Katharina

colleenh6541220

Participant

I don't think Adobe will ever fix this problem. This has been going on for years now. The app shuts down my entire computer. I have a feeling it's because I use aa Apple M1 Max but I've also hear PC users having the same issue.