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Participant
June 14, 2022
Question

Letter & Symbols appear when "Combining Files"

  • June 14, 2022
  • 2 replies
  • 2071 views

My individual PDF files look perfect, but when I use Acrobat Pro DC to "Combine" my files, it changes letters and symbols to boxes suddenly.

 

Please advise.  This has started in the last two weeks, I use this for producing financial reports.  

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    2 replies

    Participant
    June 14, 2022

    Mac, Appfolio creates the original pdf file that looks perfect, then when I use Adobe DC to combine the files it seems to change all %, x, y, z, and a few other letters to squares. 

    Nancy OShea
    Community Expert
    Community Expert
    June 14, 2022

    Do all documents contain the same fonts? 

    Try using a different font.   Corrupted or incompatible fonts could be the problem.

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    June 14, 2022

    My original program does not allow me to change the fonts.  It all worked fine two weeks ago, but since then I have had an Adobe Update, and also a MAC update.  

    Nancy OShea
    Community Expert
    Community Expert
    June 14, 2022

    [Moderator moved from Using the Community (forums) to Acrobat.]

     

    Windows or Mac?
    Which app did you use to create the original document?
    Which fonts, and are the fonts embedded in the PDF?

     

     

     

     

     

    Nancy O'Shea— Product User & Community Expert