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Participant
December 12, 2023
Question

LICENCE

  • December 12, 2023
  • 1 reply
  • 269 views

Good morning
I purchased two new licenses on the adobe website with my account, I followed the online procedure for two ACROBAT PRO licenses. But after selecting the product, I get two new ACROBAT STANDARD DC licenses. I had requested two PROs like the others. how do I convert them to PRO? Who should you ask? Thank you

1 reply

Amal.
Legend
December 14, 2023

Hi @Roberto34212812b4g9 

 

Hope you are doing well and thanks for reaching out.

 

This is something better handled by our accounts and billing team, please go through the help page: https://helpx.adobe.com/contact.html and see if that works.

 

~Amal