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luca_0115
Participant
January 20, 2025
Answered

Licence Key Acrobat X Pro

  • January 20, 2025
  • 1 reply
  • 1023 views

Dear Sirs,

I've a problem with some licences of ACROBAT X Pro.

I've bought some licences it and I've used it for several years, more than 10, on all of my office PC.

Now, from today, the prgram told me that my licences are not valid, or better, the serial number is invalid.

I don't know why because,  up to now it has worked correctly without giving problems of this type.

I have also done a check on the other machines and on these too there is the same problem.

I have 12 licenses for which I have the codes, but I have no other data, what can I do?, given that the person I bought it from is no longer there?

There is someone who can help me in order to restore the correct funcitionality of the programs on all my machines?

Thanks in advance

Correct answer Meenakshi_Negi

Hi luca_0115,

 

Thank you for reaching out.

 

As mentioned above, you are using the Acrobat X version, which is very old and unsupported. For more information, refer to the following help document: https://adobe.ly/42jKKoB

You may try the suggestion in the following help document once: https://adobe.ly/3PJFFhL. Check if that helps.

 

Thanks,

Meenakshi

 

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 21, 2025

Hi luca_0115,

 

Thank you for reaching out.

 

As mentioned above, you are using the Acrobat X version, which is very old and unsupported. For more information, refer to the following help document: https://adobe.ly/42jKKoB

You may try the suggestion in the following help document once: https://adobe.ly/3PJFFhL. Check if that helps.

 

Thanks,

Meenakshi

 

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