Skip to main content
Participant
March 15, 2021
Question

License issue Adobe pdf printer

  • March 15, 2021
  • 2 replies
  • 4195 views

Hello,

 

I have installed both Adobe Acrobat DC and Adobe Reader DC on a server. Some users use the payed version, and some of them don't need it, so they only have to use the free version. 

 

There is this one user who uses the free version, but she can't print to pdf. She is getting the following error. 

So what i'm thinking, is that the Adobe PDF Printer is pointing to the wrong application, and i would like to know if and how i can change this. Is anyone familiar with this issue? 

 

Thanks in advance.

This topic has been closed for replies.

2 replies

Legend
March 15, 2021

The Adobe PDF printer is absolutely not free. Every user needs a license. Since you've installed it in a shared server, it seems to me that you must make sure every single user of the server has a license. You can't rely on the Adobe licensing module to keep you in the terms. 

Bernd Alheit
Community Expert
Community Expert
March 15, 2021

The free Acrobat Reader comes not with the printer Adobe PDF.

Participant
March 15, 2021

How come its working for a test user then? i didnt log in to adobe with the test user, but it is working.

Bernd Alheit
Community Expert
Community Expert
March 15, 2021

May be that is alrready activated.