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wojciech_6983
Participating Frequently
October 13, 2025
Question

License reassignment

  • October 13, 2025
  • 1 reply
  • 61 views

Our company purchased a boxed version of Acrobat Reader Standard 2020. It was activated for the user and automatically assigned to their work account. The employee was fired, and their email account was deleted. Now we can't manage our license. Please help us transfer the license to another account.

1 reply

Randy Hagan
Community Expert
Randy HaganCommunity Expert
Community Expert
October 13, 2025

Suggestion: Reactivate the email account, transfer the Acrobat license and then close the account again.

 

There may be other ways to do your transfer, but they're far more difficult. You may have the way to do this easier within your own control.

 

Hope this helps,

 

Randy

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