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bludomain
Participant
January 9, 2019
Question

license use is counting down in chinese or korean

  • January 9, 2019
  • 2 replies
  • 288 views

i have Adobe XI pro license, and the countdown is in a language i dont know.  i have changed the language to english, but the countdown is still in korean... please help

Domain Architecture and Design

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2 replies

Adorobat
Participating Frequently
January 9, 2019

Hi deborahe,

As per the issue description mentioned above, you are facing issue with acrobat xi pro language on the machine, is that correct?

Try the troubleshooting steps given in the following help document to change the language settings and check if that helps:

https://helpx.adobe.com/acrobat/kb/change-language-settings-of-acrobat.html

Also, would it be possible to share the screenshot of the issue with us? To share a screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Operating system installed on the machine- mac or windows?

Thanks,

Shivam

Jeffrey_A_Wright
Legend
January 9, 2019

Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.