Hello,
I always have the problem that keyboard input is sometimes not transferred to text fields, or that the line thickness is not adjustable. I have now made a video with the error, but since there is confidential data on the video, I would rather send it directly to support and not post the video here.
Please contact me for this purpose.
To contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices