Skip to main content
Participant
November 3, 2024
Question

Link failure

  • November 3, 2024
  • 1 reply
  • 142 views

I can't share a link to any files from both my accounts because an error keeps popping up "We weren't able to share your files. Please try again later". I have updated the app and repaired the installation, changed some security and general things in settings, tried sharing different files fromn different accounts and nothing seems to work. What do I do? 

I use Windows 10.

1 reply

Souvik Sadhu
Community Manager
Community Manager
February 19, 2025

Hi @marta_2648,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

Were you trying to share the file for review through Adobe Cloud Storage? We were experiencing server outages when you posted your query. 

 

Would you mind letting us know if the issue is fixed for you now? If not, please let us know and we will get this investigated further.


-Souvik