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olinf11965398
Participant
March 25, 2021
Question

Link to file truncated when sending out Acrobat Shared PDF Review

  • March 25, 2021
  • 1 reply
  • 1103 views

When I send out a link to a shared pdf review, the link gets truncated. All the characters in the link appear in the email, but when the link is clicked on, it only has about 1/2 the characters. Local IT has looked into this and can't seem to find the issue. The file path described in the link text of the email will lead people to the file--assuming people are able to follow the path. 

We currently host our shared pdf reviews on SharePoint Online--but we have had this issue prior to moving to that platform. 

 

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    1 reply

    CPAlexander17583891
    CPAlexander17583891
    Participating Frequently
    March 25, 2021

    If you're using Microsoft Outlook to send an email message for notification, try inserting a hyperlink into the message instead of just typing (or copy/paste-ing) the path and filename into the message.

    Alternatively, maybe you can create a .txt file that has the path and filename on one line and attach the file to your notification system. Recipients can open the file and copy the location of the path/file into their file browser.

    O
    olinf11965398Author
    Participant
    March 25, 2021

    The link is created and insetered into the invite email by Acrobat when the review is generated. I'm not doing anything with the link itself. 

      CPAlexander17583891
      CPAlexander17583891
      Participating Frequently
      March 25, 2021

      Can you edit the auto-generated invite email?

      If you can edit the message, the steps I suggested may be helpful.

      If you can't edit the message, perhaps you can send a regular follow-up message.

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