Skip to main content
J
justin2383935185q2
Participant
March 31, 2022
Question

Links do not remain when converting from Excel to PDF

  • March 31, 2022
  • 1 reply
  • 706 views

Hello all,

We currently use Adobe Acrobat 2017/Adobe Acrobat X with Office 2019x64/Office 2016.
Whenever we attempt to convert the file, everything works but the hyperlinks are removed. I've checked the preferences within excel and within Acrobat, to enable links/accessibility with no fix. None of the other posts on the forums seem to have worked for us either, has anyone figured this out?

Converting using other tools (on the web) seem to work just fine.

This topic has been closed for replies.

1 reply

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
March 31, 2022

Are the links maintained when you Save As PDF directly from Excel, bypassing Acrobat?

David Creamer: Community Expert (ACI and ACE 1995-2023)
J
justin2383935185q2Author
Participant
March 31, 2022

unfortunately not, but they are working when using other online converters.

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
March 31, 2022

That indicates the problem is with Excel, not Acrobat. 

Did you use the insert>Link... menu or type in the full link URL? (Both of these worked fine on my end.)

Were the link locations ever not allowed in Acrobat?

David Creamer: Community Expert (ACI and ACE 1995-2023)
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices