Live signatures needed in a form

Our Fire Department has a .pdf document they wanted updated to a fillable form for use on their Surface Pro tablets. Easy Peasey, right? One would think. I popped it open, went to "Tools", clicked "Prepare Form", made sure "This document requires signatures" was checked (there are three signatures required in the form) and clicked start. After 45 minutes of editing to create appropriate check boxes, radio buttons, and assorted text edits I saved the form and sent it back to the users.

All of the fillable form fields are there and work great. The form fields are tabbing in the correct order. The check boxes perform perfectly and the radio buttons are functioning as programmed. However, the signature fields would not allow the user to sign the form (they use a stylus). Now, the original .pdf document already allowed this functionality, but it is no longer available to the user.

So now I have two forms, each of which give them 1/2 of what they need, but I can't figure out how to combine them into one form that works the way they need it to.

If someone is able to offer an assist, I'd be happy to share the files.  Thanks for any assistance that can be offered!

Susan

Ubiquitous Information:

Adobe Acrobat Pro DC

Version 2019.012.20035 UTD

Windows 7 Pro

Version 6.1 (Build 7601: SP1) UTD