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nicole_b_h
Participant
December 12, 2017
Answered

Long edge printing not working

  • December 12, 2017
  • 1 reply
  • 13713 views

Hi, I can't get duplex printing to use the long edge binding. No matter what I select, it prints on the short edge. I have the portrait layout selected and I am using an HP printer on Mac OS. This only occurs in Adobe Reader, not other apps. How can I get long edge printing?

This topic has been closed for replies.
Correct answer Abambo

Just to know what you have tried:

  • exchanged long/short edge binding (printer)
  • checked "reverse page orientation" (printer)
  • changed orientation to Auto (Acrobat)
  • changed orientation to Landscape (Acrobat)
  • changed page size to actual size /Acrobat)
  • unchecked "Choose paper size..." (Acrobat)

Bold ones are those who I suspect having an influence.

Did you check the printer driver being the latest? Acrobat is known for being demanding and works best with the latest printer driver.

1 reply

Abambo
Community Expert
Community Expert
December 12, 2017

Could you please post a screenshot of your printer setting?

ABAMBO | Hard- and Software Engineer | Photographer
nicole_b_h
Participant
December 12, 2017

This image is the original print window. In order to get to 2 sided printing, I go to the blue Printer button on the bottom left...

And this is the dialog box that comes up after I selected 2 sided, long edge.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
December 13, 2017

Just to know what you have tried:

  • exchanged long/short edge binding (printer)
  • checked "reverse page orientation" (printer)
  • changed orientation to Auto (Acrobat)
  • changed orientation to Landscape (Acrobat)
  • changed page size to actual size /Acrobat)
  • unchecked "Choose paper size..." (Acrobat)

Bold ones are those who I suspect having an influence.

Did you check the printer driver being the latest? Acrobat is known for being demanding and works best with the latest printer driver.

ABAMBO | Hard- and Software Engineer | Photographer