LTV - some can see enabled, some says not enabled
Our company uses eSignatures to facilitate processing on a daily basis - one of our guiding principles is that eSigned docs must be LTV-enabled . Until recently, I had not heard or seen any issues.
We are now running into issues where some colleagues open a document and it says LTV-enabled. Another colleague will open the same document and it will say "Signature is not LTV enabled and will expire XXXXX".
How can this be? This represents a major issue that will grind production to a halt for our company. Has anyone encoutnered anything similar?
