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yelatdra
yelatdra
Participant
October 8, 2021
Answered

Mac OS printing issue with Acrobat

  • October 8, 2021
  • 2 replies
  • 1025 views

We are having a problem where certain MS Word doc files that have been converted to PDF as forms do not print properly: characters are running together (and the characters in question are not form fields). They appear fine on screen; it's just a printing issue. We've tried printing the same documents from a PC without a problem. All my printer drivers are up to date. Has anyone else encountered this issue, and is there a solution? Thanks.

Correct answer yelatdra
Hi Meenakshi,
Attached is a sample. The steps to create it were:
1. Compose and save as an MS Word document.
2. Convert to PDF.
3. Prepare Form.
4. Save & Print.

When we do it in Adobe on a PC, it's fine. When we use Apple, the date runs
together as highlighted on the attachment.

Thanks,

Arielle Gronner
David Rowe Artists
781-639-2442
781-639-2680 - fax
arielle@davidroweartists.com

www.davidroweartists.com

2 replies

T
TinaJane707
Participant
September 20, 2024

I have been having the same printing issue. Created a document in Word, save as PDF, open in Acrobat and enable fillable. Looks fine on screen, put when printed lots of missing text, lines, it's very odd.

What do we do to correct this.

I would have to redo the this complicated form all over again.

Please offer some adivce,

Thank

You.

Tina

S_S
Community Manager
S_SCommunity Manager
Community Manager
February 10, 2025

Hi @TinaJane707,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We made certain changes to the subsequent updates and would like to know if it helps.

Would you mind trying out the latest version (2024.005.20xxx) and letting us know if the experience bettered?


-Souvik

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
October 11, 2021

Hi Yelatdra,

 

Thnak you for reaching out and sorry for the delay in response.

 

As you experience issue with some particular PDFs, would you mind sharing the picture of the print out?

Did you create the PDF form or received via some email or other means?

Share the steps you do to create the PDF along with Acrobat and OS version details.

 

Thanks,

Meenakshi

 

yelatdra
yelatdraAuthorCorrect answer
Participant
October 12, 2021
Hi Meenakshi,
Attached is a sample. The steps to create it were:
1. Compose and save as an MS Word document.
2. Convert to PDF.
3. Prepare Form.
4. Save & Print.

When we do it in Adobe on a PC, it's fine. When we use Apple, the date runs
together as highlighted on the attachment.

Thanks,

Arielle Gronner
David Rowe Artists
781-639-2442
781-639-2680 - fax
arielle@davidroweartists.com

www.davidroweartists.com
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