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tree leaves
Participant
July 30, 2026

Mac users to disable the “Share text to WhatsApp” prompt when selecting text:

  • July 30, 2026
  • 5 replies
  • 45 views

Please provide more detailed instructions for Mac users to disable the “Share text to WhatsApp” prompt when selecting text:

“Share text to WhatsApp” prompt appearing in “quick actions” when selecting text

I want to keep using quick actions when selecting text; I only want to remove the WhatsApp prompt from the available quick actions.

I'm using Acrobat Pro in "Classic" View mode.
Version 2026.001.21745 | Unified App | Licenses: Acrobat Pro
MacOS 15.7.7

I've disabled "Show 'Send to WhatsApp' shortcut" in Settings > General :

Acrobat Pro Settings > General. “Show Send to Whatsapp” option is disabled.

I tried editing “~/Library/Preferences/com.adobe.Acrobat.Pro.plist” using the free Prefs Editor app: https://apps.tempel.org/PrefsEditor/ 

All keys containing “WhatsApp” in com.adobe.Acrobat.Pro.plist

There's no value or key containing "EnableThirdPartyWhatsappShare", however there are keys that contain "WhatsApp". I set both of the following values to "NO"
WhatsAppShareShortcutEnabled > Item 1: NO
ShareToWhatsAppCardEnabled > Item 1: NO
This didn't have any effect.

Please provide the exact key and value to change.

I'd appreciate any help to remove this distraction. 

Thank you

    5 replies

    Chesser1408
    Participant
    August 3, 2026

    Please provide the solution to Windows users as well.

    The WhatsApp button is not a necessary feature. They made it so big in a way you keep hitting it

    Amal Jaiswal
    Community Manager
    Community Manager
    August 3, 2026

    Hi @Chesser1408 


    Hope you are doing well, and thanks for reaching out. Please try updating the Acrobat application to the latest 26.001.21771 Planned update, Aug 01, 2026 release, and reboot the computer once done, and see if that helps.


    Let us know if you still experience the issue


    ~Amal

    tree leaves
    Participant
    August 3, 2026

    The update hasn’t resolved the issue.

    My Acrobat auto updated to 26.001.21771. I restarted my Mac. The quick action pop-up appears like this when selecting text:

    Then if I move the cursor to the pop-up, the full “Share text to WhatsApp” prompt appears:

    Please give users the option to fully disable WhatsApp integration in the settings. This is extremely distracting. 

    Meenakshi0101
    Community Manager
    Community Manager
    July 30, 2026

    Hi tree leaves,


    Thank you for reaching out, and sharing the screenshots.

    Please allow us some time to check in with the team, and we will get back to you with more information soon.

    We appreciate your patience in the meantime.


    Thanks,

    Meenakshi