made a fillbale PDF on my PC but mac users can't open it correctly

Forum|Forum|7 years ago
April 23, 2019
2 replies
1352 views

I cannot figure out why when I make the fillable PDF on my PC the mac users have such a hard time opening it or trying to type into it. It is only with the mac users. Please advise. Is there a button I need to click to make my fillable PDFs mac compaitable?

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Correct answer Dov Isaacs

The simple truth is that the MacOS Preview application does not even begin to be fully-compliant with the PDF specification and very often fails to properly handle PDF forms and/or corrupts such PDF files. There is absolutely nothing that Adobe can do about this. Have your MacOS PDF file recipients install the free Adobe Acrobat Reader on their systems.

- Dov

Dov IsaacsCorrect answer

Legend

The simple truth is that the MacOS Preview application does not even begin to be fully-compliant with the PDF specification and very often fails to properly handle PDF forms and/or corrupts such PDF files. There is absolutely nothing that Adobe can do about this. Have your MacOS PDF file recipients install the free Adobe Acrobat Reader on their systems.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Bernd Alheit

Community Expert

Does the mac users open the form in Acrobat Reader?

L

laurieh49028349Author

Participant

Do I need to tell them to do that? What if they do not have that? It seems that most of our mac users (the parents) don't have it on their phones or their computers, unless they are opening it at work where it already exists.

Bernd Alheit

Community Expert

laurieh49028349 wrote
Do I need to tell them to do that? ...

Yes.

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