Messed Up Update

Question

Acrobat Version 2024.003.20054 / 64-BitWindows 10Since last update have lost lots of functionality - cannot highlight ANY documents regarless of whether or not they've been scanned, downloaded, emailed, or delivered by stork.  Need PERMENANT fix please. Additionally, when saving as .pdf, saves end up as .logs. Although individual document fix is de-selecting "Add documentation information" & "Rely on system fonts only: do not use for document fonts".  Attemtped to use helpx.adobe.com/acrobat/error.... got 404 error.  Need PERMENANT fix please. is there anyway to download/reinstall software w/o being asked to re-purchase when I have standing account?Suddenly very disappointed in performance of software - not living up to "Pro" standards.  I

Souvik Sadhu · Answer

Hi @DudeMac,

Hope you are doing well. Sorry for the trouble, and the delayed response.

Our team was aware of the issue and has rolled out fixes in the subsequent releases.

Would you mind updating the app to the latest version (2024.005.2039x) and let us know if the issue is fixed? To do so, go to Menu-> Help-> Check for Updates.

-Souvik

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