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Participant
September 16, 2019
Question

Migrate locked files

  • September 16, 2019
  • 2 replies
  • 420 views

Hi there,

 

We are migrating/moving files from a dept sharedrive to a new sharepoint site. Some of the PDF documents are password protected and do not transfer, they error out. Is there a way to move them without going into each file, unlocking and do save as?

 

Thank you

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    2 replies

    Abambo
    Community Expert
    Community Expert
    September 17, 2019

    Some of the PDF documents are password protected and do not transfer, they error out.

    This does not look like a Acrobat problem but like a Sharepoint problem. There are several level of password protection. I could imagine that if Sharepoint tries to read the file to index the content and the PDF is read protected than it's normal that they throw an error.

     

    ABAMBO | Hard- and Software Engineer | Photographer
    ls_rbls
    Community Expert
    Community Expert
    September 17, 2019

    Hi,

     

    If the locking error appears just when you try to place those files in the Sharepoint site, then you may want to ask the same question in a Microsoft Sharepoint support forum. There may be cloud storage account settings that are conflicting, or an important  step could've been  missed during the Sharepoint account  setup.