Skip to main content
Participant
April 24, 2020
Question

Missing Entered Text After Saving .PDF

  • April 24, 2020
  • 2 replies
  • 303 views

After enterting text into a form on a .PDF and saving, the text I entered will be missing.  If I highlight the area where the text should be, I can see the text.  This occurs in Adobe Reader and Pro.  However, if I open the same saved .PDF in Chrome or Edge, I'm able to see the text without an issue.  I tried running a repair on Adobe, as well as rebooting.  Any ideas?  Thank you!

This topic has been closed for replies.

2 replies

Karl Heinz  Kremer
Community Expert
Community Expert
April 27, 2020

This sounds like the text color is set to white or transparent. Is this a form you created? If so, check the field properties and set the text color to a true color, if it's not something you created and the form allows you to edit it, you can edit the field properties in Acrobat Pro, if that is not an option, report the problem to the form's author or distributor. 

Participant
April 27, 2020

bump bump