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December 28, 2020
Question

Missing PDF maker file - Acrobat 9 Pro Extended

  • December 28, 2020
  • 1 reply
  • 260 views

I tried to convert .docx file to .pdf file using Adobe Acrobat 9 and I got the message "Missing PDFMaker flies. Do you want to run the installer in repair mode?"

 

I look for solution online ans I was told to enable Add-in in Microsoft Word (I'm using 2007 version), so I tried but I got the message "The connected state of Office Add-ins registered in HKEY_LOCAL_MACHINE cannot be change" 

 

I tried to run Word as administrator but It still doesn't work. I run Regedit, but there is no PDFMaker key in addins folder. I tried to change LoadBehavior from 2 to 3 and back. It didn't work, too. (Picture below)

 

 

I'm lost. Any advices are appreciated. I apologize if my post isn't clear. I'm not good at English. Also, I don't know if I should post this in Microsoft office support forum instead.

 

Thank you in advance 🙂

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1 reply

try67
Community Expert
Community Expert
December 28, 2020

Acrobat 9 is an extremely old version. It's not compatible with any current operating system, so unless you have a pretty old version of Windows (7 or earlier), problems like this are to be expected, I'm afraid...