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Charley1118
Participant
November 18, 2008
Answered

Missing PDFMaker files

  • November 18, 2008
  • 3 replies
  • 57231 views
"Missing PDFMaker files" message shows up in converting Word file into PDF file. How to solve this problem? Thanks.
    This topic has been closed for replies.
    Correct answer AZ_Gal1

    I messed around with this problem all day and followed all the suggestions to no avail.

    I think this fixed my problem.

    I had downloaded and installed Acrobat Reader 9 on my PC (Windows XP, fully updated; Acrobat 9.2 Professional) so that I could see how recipients of my Acrobat files would see the files.  This is when my problems started with PDFMaker.

    So, I first un-installed Acrobat Reader 9.

    Then I un-installed Acrobat 9.2 Professional.

    I did a cold start (not a restart).

    Then I re-installed Acrobat 9 Professional.  Eureka!  Success.

    If I want to see how my users see a file, I go to a different computer that only has Acrobat Reader on it.

    3 replies

    H
    hayesm
    Participating Frequently
    August 7, 2010

    I have the same problem and I'm really not happy that I cannot use my Microsoft office 2010 anymore with acrobat professional 8.1.4, here is the story... Saturday, August 7, 2010 11:51:46 AM PDT I've used Acrobat Professional 8.1.4 for over 2 years and it worked fine but since I installed Microsoft office 2010 on my new Windo ws 7 system it gives me an error message:"Missing PDFMaker files" every time I try to create "PDF from a file" using Acrobat. I have been running "installer in repair mode" many times and it did not fix the problem. Then I uninstalled Acrobat several times a nd re-installed it and updated the files every time BUT it still won't work...the error message always comes up. Can you please help ? Answer from Adobe: I would like to inform you that your product Acrobat 8.0 is not compatible with Windows 7 and so it does not gets install properly in case if it gets install then few or many functionality may go missing. Adobe does not recommends to install Acrobat 8.0 on Windows 7 Also I would like to inform you that Acrobat 8.0 or Acrobat 9.0 niether of them are compatible with Office 2010. Hence, Adobe does not recommends to use Office 2010 with any version of Acrobat. I would suggest you to upgrade to the latest version of Acrobat, which is 9.0 which is compatible with Windows 7 and to not use Office 2010 with Acrobat. To learn more about the same, please visit: http://www.adobe.com/products/acrobat/ For a resolution to this issue, you can navigate to our self help resources such as our knowledge base & User to User forums by clicking on the following links: KnowledgeBase - http://www.adobe.com/cfusion/search/index.cfm U2U Forums - www.forums.adobe.com I would also suggest you to upgrade to the latest version of the software by visiting our products page: www.adobe.com/products Adobe Technical Support

    B
    Bill12
    Inspiring
    October 15, 2011

    You can open the file in OFFICE 2010 and Print to the Adobe PDF printer. That is your only option with AA8. To use the PDF Maker functionality (that is also used when you try to create a PDF by right clicking on a file or opening it in Acrobat), you have to have AA X10. In addition, if the system is a 64 bit system you have to update the AA X to the latest version. Even OFFICE files are not that compatible with OFFICE 2007 and OFFICE 2010, not just PDF. This all resulted from a total change in the structure of OFFICE and the current data format in OFFICE 2010. Sorry, but either print or upgrade to AA X.

    A
    AZ_Gal1Correct answer
    Participant
    November 23, 2009

    I messed around with this problem all day and followed all the suggestions to no avail.

    I think this fixed my problem.

    I had downloaded and installed Acrobat Reader 9 on my PC (Windows XP, fully updated; Acrobat 9.2 Professional) so that I could see how recipients of my Acrobat files would see the files.  This is when my problems started with PDFMaker.

    So, I first un-installed Acrobat Reader 9.

    Then I un-installed Acrobat 9.2 Professional.

    I did a cold start (not a restart).

    Then I re-installed Acrobat 9 Professional.  Eureka!  Success.

    If I want to see how my users see a file, I go to a different computer that only has Acrobat Reader on it.

    A
    Anonymous
    October 13, 2011

    I had this problem on a Vista PC.
    I only required Excel to work. but im sure its a similar process for Word etc.
    I was still able to make PDF's with the 'Adobe PDF' printer function.

    Click File
    Click Options
    Click Add-Ins

    Select 'Acrobat PDF Maker Office .COM Addin'

    From the Dropbox at the bottom select "Excel Addins"
    - Click Go
    - UN-SELECT Any Acrobat or PDFMaker listing

    From the Dropbox at the bottom select "COM Addins"
    - Click Go
    - Check the box "Acrobat PDFMaker Office COM Addin" IS selected
    - If NOT.. Click Add and browse to
    "C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll"
    - If your version is NOT 10.0 it will be a different folder ie 7.0 8.0 etc

    From the Dropbox at the bottom select "Disabled Items"
    - Click Go
    - Make sure PDFMaker is NOT disabled

    This fix may seem trivial however i spent a long time working on this problem.
    I tried different versions
    I manually removed Acrobat http://kb2.adobe.com/cps/400/kb400658.html
    I updated Office
    I played with Macro security settings in Office
    I tried different PDF settings in Distiller
    All of this did nothing.

    Remove it from the Excel Add-in
    Leave it in the COM Add-in

    I had no problems with Windows 7. Just Vista

    I hope this works for someone else too.

    P
    PeteG2
    Participant
    November 22, 2008
    Hello Charley1118,

    Thank you for posting!
    Are you seeing this error when converting with Acrobat.com?
    Or with one of the Acrobat Family of Desktop products?

    If Acrobat:
    Please visit the following Acrobat forums for any questions related to the Acrobat family of desktop products:

    http://www.adobeforums.com/cgi-bin/webx/.3bbeda8b/

    Cheers,
    Pete
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