Participant

Answered

Missing PDFMaker Files

Forum|Forum|7 years ago
March 23, 2018
2 replies
79501 views

An issue popped up yesterday with a user that I have. If she right-clicks and tries to convert a Word document to PDF, she gets the error "Missing PDFMaker files". I ran the installer in repair mode and it hangs. She has Windows 7 Enterprise, Office 2016, and Adobe Pro DC 2015. Here is what I've done.

Uninstalled/Reinstalled Adobe Pro DC

Ran a repair on Office

Modified the LoadBehavior registry key

Any ideas? Thank you!

Correct answer Lindy2

Solution is to go into Excel, options, Add-ins, COM add-ins, and re-enable to Adobe PDF Maker addin.

Participant

I have same problem. Except I'm running Windows 10 Pro, Office 365, and Adobe Pro DC (Current Version).

I have applied updates to Office 365. Still, same problem.

Lindy2Correct answer

Participant

Solution is to go into Excel, options, Add-ins, COM add-ins, and re-enable to Adobe PDF Maker addin.

Participant

this worked

Legend

There's a dedicated support page for PDF maker issues:

Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

Have a look at these, and see if this is of help.

Horst21954490f2op

Participant

Thank you for this link. Good help on this error. Holz kaufen Berlin