Missing PDFMaker Files Error

Having this same issue and none of the solutions listed are working. The addon is enabled in Word, no warnings. Reinstalled Adobe Acrobat fresh and it is still giving this error when combining documents. Any other ideas?

I realise this is a rather old post, but wanted to post a possible fix, for those who might stumble on this post in future.

My workplace have been having this exact same issue (Win 11 Enterprise, managed by Microsoft Intune, Adobe Acrobat via Adobe Creative Cloud, unable to convert or combine any Office-format files but can combine and convert non-Office files), and it looks like it relates to Microsoft Office security settings. In our case, our organisation uses Intune to manage Windows computers, and Intune was missing Adobe as a "trusted publisher" for Office. A tell-tale sign for us was Word showing a yellow bar, "security warning. Some active content has been disabled..." (note: your Office software may not show such a bar, if your organisation has disabled these warnings - which is quite possible - but that doesn't mean something isn't being blocked from opening!).

Anyway, this post was very helpful in all aspects of the issue, and I'd highly recommend reading it 🙂

https://mobile-jon.com/2024/07/08/fixing-issues-with-add-ins-and-office-apps-security-baselines/

Ideally, you need to get your IT admin to add the necessary "publisher" permissions to their back-end systems, to Allow Adobe as a publisher for Office. Short of that, if you have sufficient rights, you might be able to follow these steps on an individual computer that has this issue:

1. On a machine where the full Acrobat package is installed, open any Word document.
2. Click File > Info.
3. Then Click ‘Enable content’ shield > click ‘Advanced Options’:
   
   

    

4. In the 'Microsoft Office Security Settings' pop-up, scroll to the relevant add-in and tick ‘Enable all code published by this publisher’ > click ‘OK:
   
   
5.  Now re-try whatever it was you had problems doing before. It should work.

Hi @Martyn262025138a2g 

Hope you are doing well and am sorry for the trouble. Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html and see if that works.

Please share if it's an issue with a particular file or with all the files. Please try with different files and see if that works. Also, check for any missing/pending updates for MS office and try updating it and check.

You may also try to repair the installation of Acrobat from the help menu (Win Only) and reboot the computer and see if that works for you.

Regards

Amal