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J
JESSICA5D23
Participant
March 11, 2021
Answered

Missing 'Request for Signature'

  • March 11, 2021
  • 2 replies
  • 3991 views

Hi,
I have a perpetual Acrobat Pro 2020 licence on a Windows 10 (20H2) laptop.
I need to send a legal document to a few people for signature - however I dont see a 'request signature' option under Tools.
Have never needed it before either, so not sure if it was ever there.
Is this option only available with an Acrobat Pro DC license? 

Thanks

    This topic has been closed for replies.
    Correct answer JR Boulay

    "That's why i'm wondering if it's a DC license thing only?"

    Yes, AcrobatSign requires the Document Cloud services.

    2 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity ExpertCorrect answer
    Community Expert
    June 8, 2022

    "That's why i'm wondering if it's a DC license thing only?"

    Yes, AcrobatSign requires the Document Cloud services.

    Acrobate du PDF, InDesigner et Photoshopographe
    I
    Ibraheem_Gh
    Participant
    June 8, 2022

    But the feature is listed in Adobe Acrobat 2020 new features summary page (the version I am having trouble with), did I misunderstood anything?

    I
    Ibraheem_Gh
    Participant
    June 8, 2022

    Now I noticed I missed this part "...enhanced with Document Cloud services", thanks

      BarlaeDC
      Community Expert
      BarlaeDCCommunity Expert
      Community Expert
      March 11, 2021

      Hi,

       

      When you click the fill & sign button, does the request button not appear on the menu that appears?

       

      J
      JESSICA5D23Author
      Participant
      March 11, 2021

      thanks for such a fast response!
      No, when I click Fill & Sign along the side (or from the tools section), I just get this toolbar across the top:

      There's no 'request' option, just an option for me to sign my own signature! It's like adobe sign isn't there?

      That's why i'm wondering if it's a DC license thing only?


      Do I need to format the PDF a certain way first maybe?
      I tried to 'prepare' the form but I still didn't see any fields that would let me specify different signature fields for different people, and send it.

        I
        Ibraheem_Gh
        Participant
        June 8, 2022

        Same issue here, were you able to solve the issue?

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