Missing text in pdf

Question

Hi

We have been using a pdf for over a year and had no problems.

This is a document with 20 pages that acts as a template agreement.

We have now discovered that one of the pages within this pdf is blank - all text is missing!

We have identified that something happened about 3 months ago as all agreements produced before then have the text and after they don't.
We are concerned this may happen again and would like to find out if this is a common or freak occurence and any ideas how we can make sure it doesn't happen again.

Thanks

try67 · Accepted Answer

HiIts P6 on the 2sa Introductory - the clauses jump from 3.7 on page 5 to 5.7 on page 7thanksOK, I see it now. That page is indeed blank, but it's not an issue with Acrobat. The actual page contents is blank (I verified it with an independent tool). So something must have happened to the file at some point that caused this to happen. Maybe try tracing it back (via emails, Time Machine on a Mac or the Previous Versions tool on Windows), and see when this happened exactly, and what caused it.

try67 · Answer

It's not common at all. In fact, I don't recall ever seeing something like this happening. It can indicate a corruption in the file. Did you ever open and edit it using a non-Adobe application, perhaps? Also, does the text on that page exist (or existed) in form fields, comments, or anything like that? Was it an image, or regular text? Can you share copies of the file before and after this happened?

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