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Participant
September 7, 2021
Question

Modifying PDF file changes permissions on network

  • September 7, 2021
  • 1 reply
  • 5659 views

Hi guys,

 

We have a small office where one computer has a shared folder and a few other computers access that shared folder. If a pdf file is modified, say a page is removed, from the main user's computer, it will modify the permissions of the file to no longer allow the username we use for sharing to access it unless:

 

- It's manually added back in security tab 

- Or the file is copied to the desktop and copied back in (it'll fill in the security rights automatically)

 

How can we avoid having to do this? Thanks!

1 reply

radzmar
Community Expert
Community Expert
September 12, 2021

The rights management for shared folders is controlled by the operating system not an application, so there nothing you can to about this in Acrobat I'm afraid.

Participant
September 12, 2021

It's just interesting because the file is already in the shared folder, and other types of modified files don't change permissions on modification (.xls, .doc, etc)

ls_rbls
Community Expert
Community Expert
September 13, 2021

While the guidance provided by ACP Radzmar is correct,  and also your observation is correct, you need to clarify a few more things about the current setup for that shared folder.

 

Which operating system is  doing the share?

 

Are all other computers accessing this shared folder participating in other network domains or restricted via group policy?

 

Where exactly is the shared folder? 

 

Is the PDF file stored in a folder under your current user profile, like "My Documents" for example?

 

Is the original shared file accessed simultaneously by more than one user at the same time?

 

Are these users' accounts enabled with read and write permissions to the shared PDF?

 

And even more important, what program are the users employimg to view and modify the shared PDF file? a web browser? Adobe Acrobat Pro? Adobe Reader? a third-party PDF viewer/editor?

 

All of these considerations are important because, even though the folder shares are managed at the OS level, Acrobat and Reader are tightly integrated with the Microsoft Windows File Explorer and the Internet Explorer security zones.

 

That said, it seems like you may be able to work around that by moving the shared file(s) to another directory outside of the current user directory and enable read/write permissions specifically for the users that will  need the access.

 

In addition, if your users are opening the shared PDF in Adobe Acrobat or Reader, they may need to disable Protected Mode at startup, Protected View, and possibly disable Enhanced Security (if the network is internal and closed with no access outside of it), to include customizing the sandboxing preferences in "Security (Enhanced) --->>> "Privileged Locations" by File, Folder Path, or Host.

 

Use this detailed Adobe Helpx guidance and see if you've missed a step: