Skip to main content
Laetitia_1203
Participant
July 17, 2026
Answered

Mot de passe pour ouvrir un fichier

Bonjour,

 

J'ai téléchargé un fichier depuis une de mes applications de santé et pour ouvrir le fichier, il faut un mot de passe mais je ne m'en rappelle plus et je ne sais pas comment faire pour le changer

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Community Manager
    July 17, 2026

    Hi Laetitia_1203,


    Thank you for reaching out.


    If you do not have the password for the document, you won't be able to change it. We recommend contacting the support team for the health department to see if they can assist you with retrieving the password.

    For more information on how to remove passwords from PDFs, please refer to the help document: Remove passwords from PDFs.


    Let us know if we can be of any help.


    Thanks,

    Meenakshi

    View reply

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    July 17, 2026

    Hi Laetitia_1203,


    Thank you for reaching out.


    If you do not have the password for the document, you won't be able to change it. We recommend contacting the support team for the health department to see if they can assist you with retrieving the password.

    For more information on how to remove passwords from PDFs, please refer to the help document: Remove passwords from PDFs.


    Let us know if we can be of any help.


    Thanks,

    Meenakshi

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices