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Participant
January 11, 2019
Question

My Acrobat DC crashes each time I try sharing for review or email.

  • January 11, 2019
  • 4 replies
  • 894 views

My app crashes (spinning beach ball) each time I try to email or share a pdf.  The app is up to date.  My Mac OS is 10.3.  anyone else having the same problem?  (I'm writing this as I sit listening to endless on-hold music with the Adobe crack tech support call line.)

This topic has been closed for replies.

4 replies

Known Participant
August 14, 2019

Just so others have the answer, too...THIS solved the problem for me:

Acrobat crashes on clicking the attach to email icon | macOS Mojave 10.14

Known Participant
May 16, 2019

I am having the same problem periodically on my Windows 7 Enterprise machine.  Sometimes it works, sometimes it doesn't. We use Send for shared review. The file is stored on SharePoint.

Participant
May 14, 2019

Mine does the very same thing. I use Mac OS 10.14.4 Mojave. Did you have any luck resolving this terrible issue? If you solved it, please let me know how.

Meenakshi_Negi
Legend
January 18, 2019

Hi Timk,

Sorry for the delay in response.

I have checked your account. It seems that the issue is resolved now.

Please feel free to update the thread, if you are still experiencing the issue or need any help.

Regards,

Meenakshi