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Participant
July 10, 2022
Question

my ACROBAT DOES NOT WORK....

  • July 10, 2022
  • 1 reply
  • 234 views

CAN YO HELP?

 

 

This topic has been closed for replies.

1 reply

Amal.
Legend
July 11, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

This is a known Windows issue. It can occur for several reasons.

In some cases it occurs because the machine has Microsoft Visual C++ installed, and the Visual C++ libraries have become corrupted.

 

  1. Please try to reinstall Microsoft Visual C++  Redistributable latest version from the link https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
  2. reboot the computer and relaunch the Acrobat DC application and check

 

Let us know how it goes.

 

Regards

Amal