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Bernd Alheit
Community Expert
Community Expert
November 12, 2021

Can you share a sample png file?

Harsh Vardhan Pareek
Participating Frequently
November 12, 2021

Hi @sergeik36699674 

 

Hope you are doing well.

As per the issue description that you can't open PNG files anymore in Acrobat. Adobe supports the only PDF format to view. However, once you convert the PNG file to PDF you can view that in Acrobat. 

To convert PNG to PDF you need to use Create PDF tool. Here is a helpful document you can refer to: https://www.adobe.com/acrobat/how-to/create-pdf.html

 

Let us know if that helps. 

 

Thanks,

Harsh

Participant
November 12, 2021
The problem is not knowing how to convert file to PDF. I’ve used Acrobat professionally for over twenty years and pretty familiar with it by now. The problem is Acrobat stopped recognizing PNG files on my computer. In other works, PNG files are no longer supported.