My Acrobat stopped opening PNG files

Forum|Forum|4 years ago
November 11, 2021
2 replies
8625 views

I used to be able to open PNG files in Acrobat DC but lately it tells me that the file might be either not supported of corrupt. Same files that I used to work with before.

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Bernd Alheit

Community Expert

Can you share a sample png file?

Harsh Vardhan Pareek

Participating Frequently

Hi @sergeik36699674

Hope you are doing well.

As per the issue description that you can't open PNG files anymore in Acrobat. Adobe supports the only PDF format to view. However, once you convert the PNG file to PDF you can view that in Acrobat.

To convert PNG to PDF you need to use Create PDF tool. Here is a helpful document you can refer to: https://www.adobe.com/acrobat/how-to/create-pdf.html

Let us know if that helps.

Thanks,

Harsh

S

sergeik36699674Author

Participant

The problem is not knowing how to convert file to PDF. I’ve used Acrobat professionally for over twenty years and pretty familiar with it by now. The problem is Acrobat stopped recognizing PNG files on my computer. In other works, PNG files are no longer supported.

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