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Participant
May 26, 2022
Question

My comments disappeared, is there a way to get them back?

  • May 26, 2022
  • 2 replies
  • 6232 views

I spent some time annotating text on an article and adding comments to it. I saved it and I made sure the comments were still seen when I clicked on the pdf from my downloads. When I went back to it the next day, all the comments were gone. The highlighting is still there but I can't find a way to look at my comments. I even tried using ctrl + z to undo it and see if the comments return but it's all gone. Is there some way to get it back or are they gone forever?

 

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2 replies

Participant
May 31, 2022

So the first highlight is an example of what my comments looked like, the second highlight just shows what my thing is now because the comments disappeared. When you hover over the comment thing at the beginning of the highlight, you see the comment.

 

Document Geek
Community Expert
Community Expert
May 31, 2022

What program are you using the view this PDF?

ls_rbls
Community Expert
Community Expert
May 26, 2022

Is this PDF document currently shared with others in a networled environment (or a cloud space) or is it currently saved locally in a personal computer?

 

Also, can you confirm if this file was opened in a web browser, or with a PDF viewer other than Acrobat Pro DC or Adobe Acrobat Reader DC?

Participant
May 26, 2022

I have it shared with one other person, It is saved on my personal computer though. It opens in a web browser.

Document Geek
Community Expert
Community Expert
May 26, 2022

You said that the document opens in a web browser. Try opening the PDF directly in Acrobat.