My name is not correct in my account

15 replies
800 views
Translate

When I go. Inside my family name not correct, one a word miss and. Mistake?!

Meenakshi NegiCorrect answer

Community Manager

Hi Alireza Attarzadeh,

Thank you for reaching out.

If you are trying to change the name on the Adobe account, it can be done from your Adobe account. Please refer to the steps suggested below:

Sign in to your Adobe account.
On the Account page, click on Change button on Right hand side for the Profile name.
Update you name correctly.
Click on the Save button.

You may also refer to the information provided in the following help document: Manage your Adobe account profile.

Let us know if you need any help.

Thanks,

Meenakshi

R

Radiant_Spirit81c3

Participating Frequently

If the name is wrong across your Adobe account, I’d check the profile/account details first and update it there rather than changing it inside individual apps. If the field is locked or keeps reverting, Adobe Support should be able to correct it from their side.

Translate

Alireza AttarzadehAuthor

Participant

It's done, it's very nice to explain to me clearly, I am very happy after long time I solve this mistake, thanks a lot for helping, ☺

Translate

Anand Sri Bhattacharya

Community Manager

Hello @Alireza Attarzadeh

We’re glad to know that the issue got fixed. Please freel free to reach out if you need any assistance.

Regards,

Anand Sri.

Translate

Meenakshi Negi

Correct answer

Community Manager

Hi Alireza Attarzadeh,

Thank you for reaching out.

If you are trying to change the name on the Adobe account, it can be done from your Adobe account. Please refer to the steps suggested below:

Sign in to your Adobe account.
On the Account page, click on Change button on Right hand side for the Profile name.
Update you name correctly.
Click on the Save button.

You may also refer to the information provided in the following help document: Manage your Adobe account profile.

Let us know if you need any help.

Thanks,

Meenakshi

Translate