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2019668228
Participant
February 1, 2019
Question

My new pc didn't come with a dvd. Unable to load my Adobe Acrobat X Pro

  • February 1, 2019
  • 2 replies
  • 570 views

My new pc didn't come with a dvd. Unable to load my Adobe Acrobat X Pro drive.  I've copied the Adobe program folder but I get an error 6 when I tried to run the executable.

Can any one assist with this?

This topic has been closed for replies.

2 replies

Inspiring
February 1, 2019

You may want to consider upgrading to the latest version of Acrobat. since Acrobat X and XI are well past the end of their support dates.

Products and technical support periods

You may find issues with installing and running products that are past their support period with newer Operating Systems.

try67
Community Expert
Community Expert
February 2, 2019

Acrobat X can't be upgraded, it's too old. They'll need to purchase a new license.

John Waller
Community Expert
Community Expert
February 1, 2019

Download the installer from: Download Acrobat XI, Acrobat X

Double click the downloaded file and follow the prompts. You'll need your serial number.