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Participant
March 18, 2021
Question

My PDF Fill form displayed incorrectly on all devices!!!

  • March 18, 2021
  • 3 replies
  • 999 views

Good day!

I created PDF form with Acrobat Pro DC 2017. The form opens correctly only with Acrobat Reader and Acrobat Pro. On other devices and programs, the form is displayed completely incorrectly. This form is interactive, that is, when you click on some checkboxes and buttons, some text fields and images may change. Please tell me what needs to be done so that the form can be filled out on all devices?

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3 replies

Legend
March 18, 2021

You NEED to understand that there are many different PDF readers. Each one has its own ideas, bugs and limitations. Most PDF viewers do not support form filling well, or at all. So you need to find and recommend exactly what your end users need to know. On mobile devices the situation is even worse; Adobe's own PDF viewers are very limited too. My proposal to you: use HTML forms, forget PDF forms. 

JR Boulay
Community Expert
Community Expert
March 18, 2021

Paste this URL in Google Translate to know all the ins and outs of this well-known problem and to know how to get around it:

https://www.abracadabrapdf.net/ressources-et-tutos/js-et-formulaires-ressources/forcer-utilisation-pdf-avec-acrobat-reader/

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
March 18, 2021

You can use Acrobat Reader on Windows or Mac.

JR Boulay
Community Expert
Community Expert
March 18, 2021

Bernd Alheit, is your answer serious or is it a joke?

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
March 18, 2021

It is not a joke. It is possible to use the form in Acrobat Reader on Windows or Mac.