my pdfs are opening where i can only see the edit bar. can't actually see the pdf? this just started. happens even when i try to separate 2 pdf files

Hello ​@kevin_6890 

I hope you are doing well, and we’re sorry for the trouble you had.

We have reported this issue to the product team for further investigation. They are working on identifying the root cause and a fix. I may contact you via email or private message if we need any additional information for further investigation.

Also, could you please collect the logs from the affected machine and share them with us? 

To collect the logs, please see this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Thanks for your cooperation on this.

Regards,

Anand Sri.