My signature has a white background, since I migrated to a new Macbook

Question

Hi

My signature used to have a tranparent background. Now, the background is white. This happened when I tranferred from my old Macbook Pro to my new Macbook Pro. I made the certificate in 2021 and it does not expire until 2026. I don't want to mess it up otherwise I won't be able to clear the signature to enable me to make new versions of old documents. I have attached a file.

Thanks for your help!

Meenakshi_Negi · Answer

Hi APenNameAndThatA,

Thank you for reaching out, and sorry about the trouble.

From the screenshot you shared, it seems that you are using an image of the signature. If the signature used to have a transparent background, could you please share the screenshot for reference?

A signature cannot generally change itself. However, we can check if you can share the document with the old signature.

Please refer to the information on Managing digital ID in the following help document: https://adobe.ly/4kM8tUr.

Feel free to let us know if you have any questions or need help.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded