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Need help

Forum|Forum|6 months ago
October 1, 2025
2 replies
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I got the free trial and forgot to cancel it in time, now Adobe is trying to charge my card but I have turned off online transactions so it fails every time. I absolutely cannot afford the subscription as I have some issues, I can't also cancel my plan as the account has to be active for me to do so, what can I do?

Cancel subscription

creative explorer

Community Expert

Community Expert

@Kanikas @aditya_3984 that link you sent them was 404, here is the proper hyperlink:
https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

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Legend

Hi aditya_3984,

We hear you! Please follow the steps shared in this link to cancel your subscription online: https://adobe.ly/3INFLoB;

Hope this helps!

Thanks
^KS