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Participant
October 7, 2025
Question

Need Help on Acrobat Pro Reinstall - PC Lost to Lightning

  • October 7, 2025
  • 1 reply
  • 92 views

Lost PC to lightning (along with a multitude of other items!) and need help on reinstall of Acrobat Pro. I have serial number but do not remember version and cannot find disk. Saved "install file" tries to add newer version and serial number does not allow.

 

Ideas are appreciated.

1 reply

Community Expert
October 7, 2025

Have you checked your Adobe account?  Go toyour account, then Plans and Payment - Products (direct link below).
https://account.adobe.com/products

 

Participant
October 7, 2025

No help there and NO help from chat.

 

Apparently, I need to write off Adobe after a 30 year customer.