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Participant
January 28, 2022
Question

Need refund stressing me out

  • January 28, 2022
  • 3 replies
  • 627 views

Hi I was automatically charged after a trial for acrobat reader for pdf premium. I just did it to check it out. Been charged $100!!! And can't find anyway to refund or contact the support team.

 

Email is [Removed]

Order number is [Removed]

 

If someone could please help me.

This topic has been closed for replies.

3 replies

Participant
May 22, 2023

thank you very much for such a helpful article! you really listed the right things! I myself am not a very stress-resistant person and would not call myself a positive person, unfortunately that’s why I try to work on myself, and especially this article about toxic positivity vs optimism https://us.calmerry.com/blog/motivation/lemons-lemonade-how-to-be-more-optimistic helped me and I started to look

at things completely differently

Participant
May 22, 2023

thanks for share

 

try67
Community Expert
Community Expert
January 28, 2022

I've removed your private details. You should not be posting those to a public forum!

 

You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system (or via email, since you posted your email address...) pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...