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Participant
Feb 18, 2025 8:03 AM UTC
Question

Nefunguje panel kontrola před výstupem

Zobrazí se jen prázdné okno, ale žádné funkce.

3 replies

Amal.
Legend
Feb 18, 2025 4:20 PM UTC

Hi there,

I hope you're doing well! Thank you for reaching out to us.

Could you please let us know if this issue started happening recently or if you've been experiencing it for a while? Understanding when it began will help us troubleshoot more effectively.

Additionally, please check the version of Adobe Acrobat Pro you're using. You can do this by going to Help > About Acrobat. Ensure your application is updated to the latest version 24.05.20414 by selecting Help > Check for Updates. Once updated, please restart your computer and check if the issue persists.

If the problem continues, you might try resetting Acrobat’s preferences to their default settings. You can find the step-by-step instructions here: How to Reset Acrobat Preferences

 

Also check the steps shared in the correct answer here (https://adobe.ly/3Xaejp5)

 

Let us know how it goes.

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Participant
Feb 19, 2025 7:31 AM UTC

Hi,

 

It happening recently. New computer (Win 11), new installation. I had a lot of computers and versions and never experienced something like this. On my old notebook everything works correctly.

 

Pavel

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Participant
Feb 19, 2025 7:47 AM UTC

I tried some advices you sent me and this happened (see attachement).

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