Neue Arbeitsansicht: Bildschirmaktualisierung dauert öfter eine halbe Ewigkeit

Forum|Forum|5 months ago
December 6, 2025
1 reply
123 views

Hat außer mir noch jemand das Problem, dass es in der neuen Arbeitsansicht, öfter mal Ewigkeiten dauert bis der Text, den man eintippt, dann auch auf dem Bildschirm im Textfeld erscheint. Oder die Markierung eines Objekts wieder aufgehoben wird, wenn man versucht einen zugehörigen Befehl auszuwählen?
Da hilft dann, wenn ich Glück habe, nur noch ein Neustart des Programms.

lg

Modern Acrobat

T

Tariq Dar

Legend

Hi @SM36721656v8ym,

Thanks for reaching out. Could you please let us know which Adobe app you are using? Is It Adobe Acrobat or Reader? Does it happen with all the files or with a particular file?

Please ensure your copy of Acrobat/Reader is updated. To check for updates, launch Acrobat > Help > Check for Updates.

If the issue is still reproducible, let us know the following:

Acrobat version installed: https://adobe.ly/3PQQ7nE
OS name and version.
Screen recording showing the problem.

Best regards,
Tariq | Adobe Community Team

S

SM36721656v8ymAuthor

Participant

Hallo Tariq Ahmad,

ich hatte Acrobat Pro 64. Bit, ende November installiert und aktualisiert.

Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor, Windows 10 Pro 64 Bit, Version 22H2

Prozessor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installierter RAM 32,0 GB (31,9 GB verwendbar)
Grafikkarte NVIDIA GeForce 930MX (2 GB), Intel(R) UHD Graphics 620 (128 MB)

Das Problem tritt bei allen Dateien nach kurzer Bearbeitungszeit auf..

Liebe Grüße

AnandSri

Legend

Hello @SM36721656v8ym

I hope you're doing well. We apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20997. Planned update: December 9, 2025. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again.

If the issue continues, please provide the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Ensure that you select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation. To collect the logs, please refer to this article on collecting all logs from the affected machine.

Thanks,

Anand Sri.

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